Latest

Jul
18

Large Tech Co.: Cleaning up a Failed Data Migration

Situation: This client was using Oracle Sales Cloud for all business units except one - an acquisition which was never
1 min read
Jul
12

Tech Unicorn: Automating New Hire Onboarding

Situation: Two years had passed since this client integrated their Workday HR system and Okta identity management platform. Since then,
1 min read
Jul
11

Tech Unicorn with Offices Across the U.S.: Addressing the IT Challenges

Situation: This client needed help responding to the challenges of asset management in a remote work environment. Previously, employees were
1 min read
Jul
08

Lodging & Travel Tech Unicorn: Globalization of Safety Line Calls

Situation: The client’s urgent safety line service was limited to the English language. It took time for an English
1 min read
Jul
07

Enabling Scale

Situation: This client experienced rapid growth in retail pharmacy locations across the US. In order to keep pace with demand,
1 min read
Jul
07

Private Equity M&A: Day 1 Success with Software Co. Acquisition

Safebox led M&A integration for a PE firm's acquisition, ensuring Day 1 success by managing 28 applications' rebranding and data migration, on time and on budget.
1 min read
Jul
07

Tech Unicorn: Real-time Reporting for Live Chat

Situation: Our client’s Product Engineering team built & deployed a bespoke Live Chat solution to meet the unique functional
1 min read
Jul
07

Global Contact Center for Tech Unicorn: Ramping for 5X Increase in Call Volumes

Situation: Rapid growth in customers & revenue led to a corresponding rise in traffic to the client’s globally distributed
1 min read
Jan
12

The Tools and Team Needed to Manage Multi-Cloud Environments Effectively

Multi-cloud environments have become increasingly popular as organizations look to take advantage of the unique capabilities and cost-efficiencies offered by
3 min read