Latest

Jul
18

Rescuing a Failed Data Migration: Enterprise-Grade Solutions with Mid-Market Agility

Situation: This client was using Oracle Sales Cloud for all business units except one - an acquisition which was never
1 min read
Jul
12

Onboarding Automation: Slashing HR Time with Streamlined IT

Situation: Two years had passed since this client integrated their Workday HR system and Okta identity management platform. Since then,
1 min read
Jul
11

Reduce Licensing Costs 20%+ by Tackling IT Challenges at Scale

Situation: This client needed help responding to the challenges of asset management in a remote work environment. Previously, employees were
1 min read
Jul
08

Safety Line Deployment: Improving Customer Satisfaction Globally while Reducing Risk & Downtime

Situation: The client’s urgent safety line service was limited to the English language. It took time for an English
1 min read
Jul
07

Scaling for Growth: How We Prepared a Mid-Market Firm for Rapid Increases in Demand

Situation: This client experienced rapid growth in retail pharmacy locations across the US. In order to keep pace with demand,
1 min read
Jul
07

PE M&A: Achieving Day-1 and Post-Merger Integration Success for a Software Acquisition

Safebox led M&A integration for a PE firm's acquisition, ensuring Day 1 success by managing 28 applications' rebranding and data migration, on time and on budget.
1 min read
Jul
07

Real-Time Reporting: Boosting Customer Response Speed with Live Chat

Situation: Our client’s Product Engineering team built & deployed a bespoke Live Chat solution to meet the unique functional
1 min read
Jul
07

Contact Center Expansion: Managing a 5X Surge in Call Volume Without Downtime

Situation: Rapid growth in customers & revenue led to a corresponding rise in traffic to the client’s globally distributed
1 min read
Jan
12

Mastering Multi-Cloud: How Mid-Market Firms Control Costs and Drive Agility

Multi-cloud environments have become increasingly popular as organizations look to take advantage of the unique capabilities and cost-efficiencies offered by
3 min read