Case Studies

Our case studies showcase Safebox's impact on the Global Fortune 500, VC and PE firms, and mid-market leaders, highlighting our unique approach. From IT department turnarounds to strategic M&A integrations, our clients achieve industry leadership, redefine standards and secure a competitive edge. These narratives of transformation and success illustrate our commitment to not just meet, but exceed, expectations, crafting the future of business with operational excellence and strategic foresight.

Jul

Tech Unicorn: Real-time Reporting for Live Chat

Situation: Our client’s Product Engineering team built & deployed a bespoke Live Chat solution to meet the unique functional

Jul 7, 2022

1 min read

Jul

Global Contact Center for Tech Unicorn: Ramping for 5X Increase in Call Volumes

Situation: Rapid growth in customers & revenue led to a corresponding rise in traffic to the client’s globally distributed

Jul 7, 2022

1 min read